Welcome to the Bluesound Australia website. This site is owned and operated by Convoy International who manages Bluesound in Australia.
As a visitor to Bluesound Australia website, your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession.
In order to preserve your trust, we want you to understand what personally identifiable or personal information we may collect from you when you visit our website, how we use such information, and the choices you have regarding our use of this information.
In this policy, the words “we”, “our”, and “us” refer to Convoy International, and the phrases “personally identifiable information” or “personal information” mean any information by which you can be identified or contacted, such as your name (first and last), address (city, state, postcode), e-mail address, telephone number, etc.
CATEGORIES OF PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT
We collect personally identifiable information, as defined above, from you when you subscribe to us, through communications with you, or through Bluesound Australia. We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalised for you.
HOW WE USE YOUR INFORMATION
We use your personal information that we collect to conduct our business and to provide you with the best possible products, services and experience. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Bluesound Australia.
We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of Bluesound Australia or others. We may also disclose your personally identifiable information when you ask us to do so or when we believe it is required by law.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.
When you visit our website, we may use both a session and a persistent cookie. This Bluesound Australia-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your e-mail address. Your e-mail address is only saved in this Bluesound Australia-placed cookie if you register with us.
You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to recognise you as a registered user to allow you access to your account information.
THIRD-PARTY ADVERTISING PARTNERS
We use third-party service providers, such as Google AdWords, to serve advertisements (banners or links) on our behalf across the Internet.
These service providers may collect non-personally identifiable information about your visits to our website, and your interaction with our products. Such non-personally identifiable information is anonymous and does not include your name, address, e-mail address or other personal information. The anonymous information is collected through the use of a pixel tag (also known as cookies and action tags), which is industry-standard technology used by most major websites.
In addition to the anonymous information about your visits to our website, our service providers may also use the anonymous information about your visits to other websites to target advertisements for products available from Bluesound Australia as well as future events and additional material or enhancements made to our website.
LINKS TO OTHER WEBSITES AND SERVICES
Websites provided by Bluesound Australia may include links to other Internet sites maintained by third parties (‘Linked Sites’).
Bluesound Australia provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Bluesound Australia of the Linked Sites.
You access Linked Sites at your own risk and by accessing them you leave Bluesound Australia’s website. Linked Sites are not under the control of Bluesound Australia and therefore is not responsible for the contents of any Linked Site.
YOUR INFORMATION, YOUR CHOICE
To update us with your information-sharing preferences, you can simply contact us.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website.
To guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Bluesound Australia is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please contact us.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.